Every business needs to establish a successful communication between its members and also with the outside world. In order to do so, the businesses invest in different technology and phone systems are one of them. These systems help to provide small and large opportunities to the businesses to manage their incoming and outgoing calls. Business phone systems are made with more professional intent & can offer a wide range of other benefits as well. These systems are designed to manage many calls at once and can also transfer calls to others.
Business phone systems are made to provide a solution to high call volume and routing to the company’s employees. Usually, there are three major types of phone systems – VoIP, PBX and KSU. Each one of them comes with their own advantages and some disadvantages as well. Let us take a closer look at the top business phone systems that exist in the organizations.
- VoIP or Voice over Internet Protocol –
It is the latest addition to the different kinds of phone systems used by businesses. It is also the most advanced system that exists. VoIP can allow any potential client or phone operator to communicate with each other even if both of them are sitting in two different countries. It works with the help of the internet & computer. This is a very expensive system to invest in and the cost will be determined depending on the number of employees who are going to use it. The main benefit of using this system is it’s massive reach and all-time high end efficiency.
- KSU or Key System Units –
KSU is the most basic and commonly found phone system that we can see in most businesses. It is best suited for small businesses which have less than 50 employees. This is because KSU systems have a limit to the number of calls they can manage, unlike VoIP which does not have a limit. It is, however, easier to use and cheaper compared to other phone systems. But, the major reasons why companies avoid using it nowadays is because of the lack of portability & flexibility.
- PBX or Private Branch Exchange –
A lot more advanced than KSU systems, PBX can help you to establish seamless communication within a private organization. It is used to make and receive calls for companies which have also have a lower employee count. It uses different programmable switching devices that can enable automatic routing of receiving calls. PBX systems can feature an uninterruptible power supply which helps a business to make calls even when the electricity has gone down.
Final Words –
Whether you want a law firm phone system or for any other IT company, the use of different phone systems is essential for the efficiency and productivity of a company. Over the years, phone systems have evolved hugely and that is why people are being able to get in touch with each other so easily. Make sure to check out these three major kinds of systems that are available in the industry now.